HelpDEZk Virtual Appliance
The HelpDEZk virtual appliance is an Ubuntu 14.04 virtual machine with an installed instance of HelpDEZk software. This virtual appliance is a sandbox that allows users to rapidly test and evaluate HelpDEZk without the burden of installing and configuring the software.
HelpDEZk is a powerful software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services.